Customer Care Center
We Enjoy Making a Positive Difference in our Customers’ Work Environments
Our Success Depends on Our Customers’ Satisfaction
Since 1945, Lang Company has offered cost-effective business products and services that help your office be more productive and efficient. We have always looked to build our business by being a valuable business partner and providing the type of customer service that you can rely on to help you reach your goals year after year.
Lang has developed a proven process to help you. Our team listens to gain an understanding of your unique challenges. We perform regular assessments to quantify your current situation and analyze our findings for potential savings in time and expense.
Once we find solutions that are perfect for your situation, we implement them and continually monitor performance to look for new opportunities. We believe that our customers deserve the most excellent service and support. That is why we are there for you before, during, and after we’ve helped you optimize your workflow.
Request Service, Order Supplies, Enter Meter ReadingOperator ManualsSignup for eInfo and eInfo LoginECO footPRINT
Request Service, Order Supplies, Enter Meter Reading
Need to place a service call, submit a meter request or supply order? Please fill out the form. If you like placing service and supply calls online, please sign-up for E-info below to save time by signing into your account instead of filling out a form each time.
Operator Manuals
We have partnered with award-winning manufacturers to deliver the best office equipment for your environment. We also have the manuals and drivers online that you might need for your operations. Our services and technicians are here to support your equipment as well.
Signup For eInfo And eInfo Login
E-Info is gives you access to your account & equipment information online. Place service and supply requests as well as submit meters without having to fill out a form each time. Upon registering, you will be emailed a password and user ID to gain access to E-Info.
ECO footPRINT
Modern companies are always looking for new ways to more environmentally-conscious. Lang Company is here to help with the Kyocera’s ECO footPRINT™ Toner Recycling Program. You don’t have to just throw away your old printer supplies any longer.
Customer Service Is Part of the Foundation of Our Company
Our customer service manager is one of the owners of our company. She believes her department is the most important department in the company. We love that about her and so will you. Every completed service call is followed by an email survey to make sure the call was closed to your satisfaction.
We are prepared to listen to your feedback and give personal attention to every customer.
To learn more about our customer support services, contact Lang Company today.
